I was talking to the woman and she is insisting that I am a size 16 per the measurements that I provided to her. I tried explaining that my wedding dress from 5 months ago, that still fits, is a size 10. She said that is fine but they are not liable if it doesn't fit. I said okay, order the 16 then and she HANGS UP on me. So I call back. I get another woman and tell her that I was hung up on while trying to order a dress. She says, no you hung up on her and then proceeds to put me on hold and transfer me back to the woman that hung up on me.
I was trying to order a dress for my dads wedding over the phone and now I will never go back to Bridal Dreams.
My friends and I just went in there to look for some dresses. We found dresses we loved, but the customer service was awful. They pushed us to the back of the store so we could "change together" yet there was 3 opened in the front. They also only paid attention to the girls who came in after us. While we left, they gave us dirty looks.
This is literally the worst customer service I have ever had. I will never do business here again, I will never recommend it and I will always stear people away from this shop.
Colette and Stephani are amazing at helping unlock your personal wedding and prom style! I would not go anywhere else for a dress! Whether you are going to prom, getting married, or in a wedding, they provide personalized customer service to every customer!!
I came to Bridal Dreams for both my Junior and Senior prom. I went to different stores (like Stacey's Prom) before coming to Bridal Dreams. They other stores were rude and pushy, but not Bridal Dreams. They help you find a dress that is right for you and your budget. The ladies there are extremely kind. They really make you feel special. I recently got engaged and will definitely go to Bridal Dreams for my wedding dress.
very nice place to shop for prom dresses
Bridal Dreams is a US Clothing Store based in Oskaloosa, Iowa. Bridal Dreams is located at 115 S Market St, Oskaloosa, IA 52577, USA.
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